Automatically Collected Information: Whenever you interact with our Site, certain types of information are received and stored including the internet protocol address of the computer being used, the time you accessed our Site and the internet address of the site from which you linked to our Site. Similar to other websites, we use “cookies” that are identifiers transferred to your hard drive through the web browser. However, we use only a “session cookie” that can not identify the user until you log in and is used solely for tracking one session by linking the pages as you use the “shopping cart.” Most browsers have features allowing you to limit or disable “cookies.” However, we recommend you leave it in place to take advantage of our Site’s “edit cookies” features.
Information that you voluntarily provide: We do not collect personal information unless you choose to provide it to us when you log in on our Site. If you provide us with such information, for example, by sending an e-mail or by filling out a form and submitting it through our Site, we use that information to respond to your message and to help us provide you with the information, products and services that you request.
Submitting voluntary information constitutes your consent to the use of the information for the stated purpose. When you log in or “submit” any of the web forms on our Site, you are indicating your voluntary consent to use of the information you submit for the purpose stated.
Personal Information: This is defined as information that can personally identify you and is retained to enable us to contact you whether related to an order, your distributorship or other matters. Your personal information may include: (a) name; (b) credit card number; (c) mailing address; and (d) e-mail address; and (e) telephone/cell phone numbers. Some or all of your personal information may be required to conduct business with you or answer questions you may have regarding our business. Your permission to use such information is most important and can be provided directly or implicitly by the orders or requests you make on our Site.
How information is used: The personal information collected on our Site will not be used by us or shared in any way that is unrelated to the purpose for which you provided this information. The information we collect is used for a variety of purposes (e.g., to schedule your appointment or to respond to requests for information). We make an effort to clearly disclose how information is used at the point where it is collected so you can determine whether you wish to provide such information. In that context, credit card transactions are handled by third-party financial institutions and their vendors, which receive the credit card number and personal information only to verify the credit card numbers and process transactions. General information, defined as information that can not personally identify you, is retained only to the extent necessary to serve you.
In your supporting network, it is necessary that we share specific personal information with your therapis who will not disclose such information with third parties outside of Equilibrium Massage Therapy’s network. Information on you and your orders must be shared with your therapist in supporting your Equilibrium Massage Therapy appointment, but we will limit disclosures to the greatest extent possible.
We do not sell or otherwise disclose personal information to other companies except for those that may act as our agents in providing our products or services, and which agree to use it only for that purpose and to keep the information secure and confidential. We will also disclose personal information when required to do so in response to a court order or subpoena or other legal obligation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe may be unlawful or may be necessary to protect the rights of others and ourselves.
Retention of Information: We may destroy the information we collect when the purpose for which it was provided has been fulfilled unless we are required to keep it longer by law or governmental policy.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.